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Terms & Conditions

A Legal Disclaimer

The information, products, and services provided on this website are offered by One Bridge International LLC (“Company,” “we,” “us,” or “our”) for general informational and commercial purposes only.
 

While we strive to ensure that all product descriptions, pricing, images, availability, and other content displayed on this website are accurate and up to date, we do not warrant or guarantee that such information is complete, current, error-free, or suitable for your specific needs.
 

All products sold or promoted through this website are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or compliance with local regulations.
 

One Bridge International LLC shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of this website, the purchase or use of any product, delays in shipping, inaccuracies in product information, or third-party supplier actions.
 

Customers are solely responsible for ensuring that any product purchased complies with their local laws, customs regulations, and import requirements. We do not guarantee that products will be lawful or permitted in all jurisdictions.
 

By using this website, you acknowledge and agree that you do so at your own risk.

Terms & Conditions 

Effective Date: January, 01, 2026

By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this website.

2.1 Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not misuse the website, interfere with its operation, or attempt unauthorized access to any part of the site or its systems.

2.2 Products and Orders

All products displayed on this website are subject to availability and may be withdrawn or modified at any time without notice.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, pricing errors, product unavailability, or inaccurate billing or shipping information.

2.3 Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices may change at any time without notice.

By placing an order, you represent that you are authorized to use the payment method provided and that all information supplied is accurate and complete.

2.4 Intellectual Property

All website content, including text, graphics, logos, images, and software, is the property of One Bridge International LLC or its licensors and is protected by U.S. and international copyright and trademark laws.

2.5 Limitation of Liability

To the fullest extent permitted by law, One Bridge International LLC shall not be liable for any damages resulting from your use of the website or any product purchased through the website.

2.6 Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States and the State of Utah, without regard to conflict of law principles.

Shipping & Handeling Policy

We source products from third-party suppliers, including domestic and international fulfillment partners.

3.1 Processing Time

Orders are typically processed within 1–5 business days after payment confirmation.

3.2 Shipping Time

Estimated delivery times vary by product and destination:

  • U.S. Orders: 5–15 business days

  • International Orders: 10–30 business days

These are estimates only and not guaranteed.

3.3 Shipping Fees

Shipping costs are calculated at checkout and may vary depending on destination, product weight, and supplier.

3.4 Customs & Import Duties

International customers are responsible for any customs fees, import taxes, or duties imposed by their country.

Return & Refund Policy

4.1 Return Eligibility

You may request a return within 14 days of delivery for unused, unopened, and undamaged items.

Certain products (including hygiene, personal care, clearance items, or custom items) may be non-returnable.

4.2 Return Process

To initiate a return, contact us at:
📧 support@onebridgeinternational.com

Include your order number and reason for return.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

4.3 Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds will be processed within 7–14 business days back to the original payment method.

4.4 Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos of the issue.

Data Collection & Privacy Policy

Privacy Policy – One Bridge International LLC

We are committed to protecting your privacy.

5.1 Information We Collect

We may collect the following information:

  • Name, email address, phone number

  • Shipping and billing address

  • Payment information (processed securely by third-party payment processors)

  • IP address, browser type, and device information

  • Order history and communication records

5.2 How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website functionality

  • Send order updates and promotional emails (opt-out available)

  • Prevent fraud and comply with legal obligations

5.3 Data Sharing

We may share your information with trusted third-party service providers for:

  • Payment processing

  • Order fulfillment

  • Shipping and logistics

  • Email communications

We do not sell your personal information.

5.4 Cookies

We use cookies to improve user experience, analyze traffic, and personalize content.

You may disable cookies through your browser settings.

5.5 Data Security

We implement reasonable security measures to protect your personal data.

6. User Agreement (By Using the Site)

User Agreement

By accessing and using this website, you acknowledge and agree that:

  • You have read and understood these policies

  • You consent to our collection and use of your data

  • You accept our Terms and Conditions

  • You agree to our Shipping, Returns, and Refund policies

If you do not agree, you must discontinue use of the website.

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